DialMyLeads.com

Pending LeadQual

This is a fresh lead in the LeadQual system and no action has yet been taken on it. LeadQual responds to leads in less than 3 minutes on average. Generally, refreshing your browser will subsequently reveal this lead as In Progress.

In Progress

Contact attempts for this lead are in progress and the lead has yet to receive a final disposition. It has been scheduled for a subsquent contact attempt.

Consumer Contacted

A LeadQual agent has spoken with the consumer, but has not completed the qualification questions. Typically, the consumer has requested a call-back at a later time and LeadQual will continue to follow-up with the consumer.

Qualified Lead – Assigned to Sales

The lead was successfully contacted, qualified and live transferred to a client’s sales agent.

Qualified Lead – Assigned to Client

The lead was successfully contacted and qualified, but no sales agent was available to receive a live transfer. An alert has been sent to a designated email recipient. The client should call the lead immediately, or in accordance with instructions provided in lead notes.

Abandoned Lead – Client Business Rules

The lead is determined to be “bogus” based on client-defined lead data and should not be called. Also leads that do not include a phone number or other disqualifying factors like profanity or “Mickey Mouse” in the name field will be abandoned under this designation. Clients are not billed for these leads.

Abandoned Lead – Invalid Phone

The phone number associated with the lead is determined to be invalid based on a response from the party answering phone (“nobody here by that name”), a Special Information Tone or a Fast Busy Tone. Clients are not charged for leads with bad phone numbers, up to a pre-defined percentage of the total gross leads processed.

Abandoned Lead – Unable to Contact

The maximum number of contact attempts has been made on the lead. No further calls will take place. Most LeadQual clients begin with up to 5 contact attempts, but may adjust the total number of attempted contacts based on unique contact rate metrics for the client’s given lead sources.

Unqualified Lead

The consumer has been contacted, but did not pass the client’s custom qualification / sales criteria, or the consumer declined to speak with a sales agent. No live transfer was attempted. The client may still wish to maintain the lead in a drip marketing system or schedule future batch lead processing for this lead. The client should review LeadQual agent notes for insights into possible script or qualification criteria adjustments.

Follow Up with Lead Suggested

The consumer did not technically pass the client’s custom sales / qualification criteria and is ineligible for an attempted live transfer. However, the LeadQual agent has determined that the client may wish to follow-up with the lead, based on consumer comments. An email notification is sent to the designated recipient for these special alerts and the client should review the lead and notes to determine if follow-up is appropriate.

Do Not Call Lead

The consumer has requested removal from the client’s call list and the client should not attempt to contact this lead again and should add the consumer to their own Do Not Call list, per FCC DNC rules.